Cost of delivery and ETA
You can select one of the following methods of delivery:
- Fastest and safest:
Courier – delivery is made by the professional courier company DHL. When you select courier delivery you have the convenience and confidence of knowing that your order will reach you on time and for a reasonable price. It's fully insured and trackable. In case of the package getting lost you can be sure that the new one will be shipped immediately though it has yet never happened. - Cheapest:
The Polish Post Office is the cheapest delivery option. Your order can be posted as either a Polish Post Priority Registered Mail, Polish Post Priority Unregistered Letter or Polish Post Economic Unregistered Letter. The registered mail is insured and in case of the package getting lost I'll claim it to the Polish Post to get a compensation and send your order once again after I get the money. Mind that the Polish Post reserves 3 months for revising the claim. It means that your order would get sent no earlier than 3 months after the package got lost. Unregistered letters are chosen at your own risk since it's not insured whatsoever. I've been using them for a few months and the package should come safely sooner or later. Still, it's possible that the package will get lost and then I can do nothing so no refund or new package being sent actions will be made. Not recommended outside of Europe tho. - Domestic:
Domestic shipping options are listed at the bottom and are available only for Polish addresses.
Cost of delivery
The total cost of delivery of an order will be displayed after you have added products to your basket and chosen your preferred method of delivery and payment – in the summary you will see the precise amount payable. Below is a list of standard costs of delivery, together with approximate delivery times:
|
Delivery method |
Prepaid |
Delivery time |
If tracking available |
If you will have to pay import taxes |
If insured |
If refund or resend will be proceeded in case of the package getting lost |
|---|---|---|---|---|---|---|
|
DHL |
20 EUR
|
1-5 business days |
Yes |
No in the EU countries, most likely yes in the rest of the world |
Yes |
Immediately |
|
Polish Post Priority Registered Mail |
10 EUR |
1-8 weeks |
Yes (excluding USA and Canada) |
No |
Yes |
After 3 months of processing claim on the Polish Post |
|
Polish Post Priority Unregistered Letter* (not recommended outside of Europe) |
3,50 EUR |
1-16 weeks |
No |
No |
No |
No |
|
Polish Post Economic Unregistered Letter* (not recommended outside of Europe) |
2,50 EUR |
1-16 weeks |
No |
No |
No |
No |
|
List polecony priorytetowy |
5 EUR |
1-5 business days |
Yes |
No |
Yes |
After 4 weeks of processing claim on the Polish Post |
|
Paczkomaty |
3 EUR |
1-5 business days |
Yes |
No |
Yes |
Yes |
*Unregistered shipping method will have different order statuses - 'order sent' status will mean that the order is ready to be shipped and 'delivered' status will mean that the package was actually sent. It's because these are non trackable parcels and I have to keep the organisation a bit different for them
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